Appointments can be made by contacting the Practice from 8:00am to 6:30pm Monday to Friday. Alternatively you can book online (24 hours a day 7 days a week) using our on-line booking facilities such as NHS app, My GP app and Patient Access.
If you have an 'urgent / on-the-day' need for medical attention you will be triaged over the phone first before the the GP or Advanced/Nurse Clinical practitioner decides the best course of action which may result in a face to face appointment.
We have been providing face to face appointments throughout the whole of the pandemic for those patients who have a clinical need to be seen.
We have also increased our telephone appointments for those patients who do not need to be seen in person.
We have worked exceptionally hard to continue to provide our patients with an exceptional service since the COVID-19 pandemic began in March 2020. We have followed NHS England guidelines set out for general practice and will continue to adapt and alter our services as we move out of lock down.
We aim to provide the following appointments:
- Medically urgent appointments with a GP or Advanced Clinical practitioner or Advanced Nurse Practitioner - will be contacted and triaged on the same day.
- Routine appointments - for things that are not medically urgent and do not need to be attended to 'on the day' or for a follow up requested by the GP or other clinical staff - 1-2 weeks.
- Routine appointments with a specific GP or other member of the clinical team - 3 weeks. Availability of specific clinical staff will be dependent on holidays and other practice commitments.
Please arrive at the surgery no sooner than 5 minutes before your appointemnt time and proceed directly to the waiting room. You will be called into your appointment.
Please wear a face covering, use the hand sanitisers provided and remain socially distanced at all times.
If we have your mobile number you will receive a text message reminder 1 day in advance of your appointment.