Contact Us

Train: Kendal Train Station is located immediately behind Station House Surgery. From the station, follow the short pedestrian route to the surgery entrance. 

Bus: Nearby bus stops at Kendal Railway Station and Station Rail Bridge provide regular services, including routes 40, 43, 43A, 106, 445, 561, and S5. These stops are a few minutes’ walk from the practice. 

Car: Patients arriving by car may use our on-site car park situated directly in front of the surgery.  

Bike: Secure cycle parking is available at the front of the surgery building.  

Walking: The practice is easily accessible on foot and is approximately a 15–20 minute walk from Kendal town centre. 

Building layout: The main Reception area is located on the ground floor, providing step-free access from the street for patients. The waiting areas, consultation and treatment rooms are situated upstairs, accessible by both stairs and a lift.  

Step-free access: The surgery provides step-free access from the street and car park into the building. All internal doorways and walkways are suitable for most wheelchairs, mobility scooters and pushchairs. 

Lift access: If you require assistance using the lift, a member of our team will be happy to help you.  

Approach to the building: The surgery is located up a small hill. If you find incline challenging, we recommend using the car park at the front of the building or arranging transport to the entrance of the building. 

Car parking: Accessible parking is available directly in front of the surgery. The distance from these parking spaces to the entrance is short and nearly level.  

Toilets: There is an toilet on the first floor near the lift.  

Hearing impairments: We can arrange support through a local interpreter service, and a hearing loop system is available on-site. 

Visual impairments: Staff can offer support with navigation around the building. Large-print leaflets and correspondence can also be provided. Assistance dogs are welcome throughout the surgery.  

Neurodiversity, anxiety or communication needs: If you need extra time during your appointment, let us know in advance and we will do our best to accommodate you. We can also provide information in easy-read formats. You are welcome to bring a carer, supporter or advocate with you to your appointment.  

Translation services: Please speak to Reception if you require your consultation to be held in another language. We can provide a translation service for you.  

Chaperone service: If you would like a chaperone present during an appointment please ask Reception or your clinician and we will arrange this for you.