Prescriptions

NHS App

The easiest way to order repeat prescriptions is by using the NHS App.

 

For help ordering prescriptions using the NHS App, please refer to the video guides on this page.

A Guide to Ordering Repeat Prescriptions On your Smartphone

 

 

A Guide to Ordering Repeat Prescriptions on a Laptop, PC or Tablet

Order a Repeat Prescription Online

You can also order a repeat prescription online without the NHS App. This option doesn't require any login or registration. 

Other Ways to Order Repeat Prescriptions

Ordering Prescriptions in Person

You can order your medications by dropping off your completed repeat prescription slip at the surgery. If the practice is closed, there is a post box located in the underpass leading up to the rear car park.

 

Ordering Prescription by Phone

If you are unable to order online or by visit the surgery, you can call us to order your medications. To do this, please ring the practice on 01539 722660 and press option 2 to leave a voicemail with our dispensary team. When ordering prescriptions over the phone, please ensure you provide your name and date of birth, along with a list of each medication you need.

Electronic Prescription Service (EPS)

The Electronic Prescription Service, or EPS, enables prescriptions to be sent electronically from the GP practice to a pharmacy of your choice.  This pharmacy will be referred to as your 'nominated' pharmacy which you can change at any time by letting us know at Reception or through the NHS App

 

With EPS, you will no longer collect paper prescriptions from the practice. It is easy to use, and you do not need access to a computer or electronic device.

 

Dispensing Arrangements

We are a dispensing GP practice which has a provision to dispense to patients who live at least one mile away from their nearest pharmacy.

 

Our Dispensary Team will be happy to answer any questions you may have about whether you qualify to have your medications dispensed by the Practice.

 

Please ring the practice to discuss this option on 01539 722660.

Find a Pharmacy

Prescription Charges

Free NHS Prescriptions

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • Those on specific benefits or through the NHS Low Income Scheme
  • Those who are age exempt
  • Those with certain medical conditions

 

More information is available at NHS Choices.

NHS England Charges

Prescription (per item): £9.90

3-month PPC: £32.05

12-month PPC: £114.50

 

If you pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a Pre Payment Certificate (PPC).

  • You can purchase a PPC on the NHS Website
  • Telephone advice and order line: 0845 850 0030

 

You can find more information about prescription exemptions and fees on the NHS Website.

HRT Prescription Prepayment Certificate

12-month HRT PPC: £19.80

 

Suitable if you pay charges for more than 2 eligible HRT medicines in 12 months.

 

The HRT PPC was introduced to help reduce the cost of certain Hormone Replacement Therapy (HRT) medicines.

 

You can purchase the 12-month HRT Prescription Payment Certificate using the NHS Website.

Queries about Medication

If you need to raise a query about your medication, you have two options. You can either contact us online by submitting a triage form, or you can ring Reception on 01539 722660.

Page last reviewed: 09 December 2025
Page created: 01 December 2021