Prescriptions
Page last reviewed: 26 August 2025
Page created: 01 December 2021
Page created: 01 December 2021
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You can order repeat prescriptions using the NHS App.
Order a repeat prescription online without the NHS App (No login/registration required)
Repeat prescriptions are medications which your doctor would like you to continue on a regular basis.
Most prescriptions are sent electronically using the Electronic Prescribing Service (EPS) to the Pharmacy of your choice.
From 1st October 2021, your Pharmacy will no longer be able to order your repeat medication for you.
You will need to order your repeat medication directly with the practice in one of the following ways:
Please note we do not accept repeat medication requests over the phone. We need to keep our lines free for patients requiring appointments.
What is NOT changing?
If you order your repeat prescriptions already using online services, via an app or directly with the Surgery then these changes will not affect you. Your nominated Pharmacy will continue to receive your repeat prescription as usual.
Pharmacies, may continue to deliver your prescription if they are currently doing so. However, this arrangement is between you and your Pharmacy.
Why is this happening?
This is a national initiative aimed at reducing the waste of medicines that are routinely ordered but not needed. The new system should give patients better control over medication ordering. It will avoid stock piling of medication which can result in patients being confused about which medicines to take. In addition, it should prevent medication that has been stopped from being re-ordered by mistake
There is nothing to worry about- you will continue to receive the repeat medications that you take.
Repeat prescriptions will be ready in 48 working hours from your request (this does not include weekends and bank holidays).
Please note non-repeat prescription requests and queries may take longer to process and the clincian may wish to speak with you.
We are a dispensing GP practice which has a provision to dispense to patients who live at least one mile away from their nearest pharmacy.
Our Dispensary Team will be happy to answer any questions you may have about whether you qualify to have your medications dispensed by the Practice.
If you are a Dispensing patient and unable to collect your prescriptions, then we may be able to offer a prescription delivery service. Please speak to the Dispensary Team.
We also offer delivery for the following items on prescription:
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website.
12-month HRT PPC: £19.80
Suitable if you pay charges for more than 2 eligible HRT medicines in 12 months.
The cost of the HRT Prescription Payment Certificate (HRT PPC) has also been increased from 01.05.24. The HRT PPC was introduced to help reduce the cost of certain Hormone Replacement Therapy (HRT) medicines.
Purchase the 12-month HRT Prescription Payment Certificate using the follwoing link to the NHS(BSA) Website: NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC) | NHSBSA
Patients taking repeat medication who have not been seen in the last 12 months may be asked to make an appointment with their doctor or nurse for a medication review of their treatment.
We are occasionally asked to prescribe sedating medication for situations such as flying, medical procedures, or dental appointments.
Station House Surgery does not provide prescriptions for these purposes. This decision has been made on the grounds of patient safety and our responsibility to prioritise NHS care according to clinical need.
Flying Medications such as benzodiazepines (e.g. diazepam) or sleeping tablets are not suitable for use during flights. They can:
o Increase the risk of aggression or unpredictable behaviour.
o Reduce awareness and the ability to follow instructions in an emergency.
o Make passengers difficult to rouse or move if urgent evacuation is required.
o Interact dangerously with alcohol, which is commonly consumed on flights.
Use of these medications may also result in you being denied boarding, prosecuted, or unsafe to drive on arrival due to drug-driving legislation. For those who experience flight anxiety, Cognitive Behavioural Therapy (CBT) is the recommended treatment. Many airlines provide excellent “fear of flying” courses free of charge or at low cost – we encourage you to contact your airline well in advance of travel. Although you may have previously been prescribed such medication, we will no longer be able to fulfil these requests. This policy has been agreed unanimously by all senior clinical staff within the practice. If you wish to pursue medication for flying, you may consult a private travel clinic.
Procedures and Dental Appointments: We are also unable to prescribe sedating medication (e.g. diazepam) for use before hospital or dental procedures. Reasons include:
o Low doses are often ineffective, while even small amounts can cause unpredictable or paradoxical reactions such as agitation.
o Timing is unreliable, as delays to procedures are common.
o GPs are not trained, appraised, or equipped to safely monitor sedated patients.
o Consultants and dentists are fully able to prescribe sedatives themselves if clinically appropriate, and in a setting where safe monitoring is available.
Our Duty of Care This decision is not intended to be obstructive but reflects our duty to provide safe, consistent, and appropriate care.